Privacy Policy
Your privacy matters to Xerora Tours. This policy explains the information we collect and how we use it.
Information We Collect
We collect information you provide when you create an account, book an event, or contact support. This includes your name, email, phone number, payment references, and booking preferences.
How We Use Information
We use your data to process bookings, manage your wallet, send confirmations, and personalize your experience. We also use analytics to improve performance and security of the platform.
Data Sharing
We do not sell your data. We only share information with trusted payment, email, and hosting providers required to deliver services. These partners are contractually required to protect your information.
Security
We use encryption, access controls, and monitoring to safeguard your personal data. Payment details are handled by certified processors and are not stored on Xerora servers.
Your Rights
You may request access, updates, or deletion of your personal data by contacting our support team. We will respond to requests in line with applicable privacy regulations.
Contact
If you have questions about this policy, please contact support at hello@xerora.com.